Ordering heating oil for the first time can be confusing to someone who has previously used on-grid heating or moving into their very first home. If you are new to heating oil there is no need to worry, we work hard to make the transition as stress-free as possible.

WHICH TYPE OF HEATING OIL DO I NEED?

The first thing you should check is which type of heating oil is required to heat your home. This can usually be found by looking at the label on your boiler. Most commonly you’ll find that it will say Kerosene/Heating Oil however, red diesel can also be used in some boilers.

If you are unsure which type of oil your heating system or range uses, a member of our team will be more than happy to advise you.

CHECKING THE SIZE OF YOUR TANK

The capacity of your tank should also appear on a label on your tank, usually placed on the front or side of the tank. You’ll find that most tank capacity range from 650 litres - 2000l however, bigger tanks can be found in larger properties.

CHECKING YOUR OIL LEVELS

To know how much oil you need to order you will have to check the levels of your tank.

You may have a tank oil gauge which allows you to check the levels of your tank from your home - if not you will need to do the old trusted method of using a dipstick. Simply lower the stick into the tank and check where the fuel line stops/marks on the stick.

If you are not sure on your tank levels, don’t worry, just phone our office on 01563 525215 and one of our team will advise you. If you do order more than required the remaining amount will be credited to your account or refunded.

HOW CAN I AVOID RUNNING OUT?

Unlike gas or electricity, heating oil is off the grid. This means you will have to continually monitor your fuel levels and arrange deliveries to ensure your home is heated.

Our remote monitoring system is the easiest way to manage your home heating oil use. This allows us to check the levels of your tank from our office. We will receive an alert when you fall below 25%, a delivery will then be arranged to fill your tank at full capacity. With over 600 customers already using our service you won’t be disappointed.

HOW DO I PAY FOR MY OIL?

We offer a variety of ways to pay for your heating oil. You can call and pay by debit or credit card on 01563 525215. Alternatively, you can sign up to our Monthly Payment Scheme and spread the cost of heating your home, find out more Here.

READY TO PLACE your first ORDER?

Request a quote or contact us on 01563 525215 and one of our friendly staff will assist you with placing an order.